Website Terms and Conditions of Supply

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the services (“Services”) listed on our website www.PieceofCakePR.com (“our site”) to you. Please read these terms and conditions carefully before ordering any Services from our site. You should understand that by ordering any of our Services, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Please click on the button marked “I Accept” when you open an account or order Services online to accept these Terms and Conditions. Please understand that if you refuse to accept them, you will not be able to order any Services from our site.

Information About Us
www.PieceofCakePR.com is a site operated by Piece of Cake PR (“We”). We are registered in Nova Scotia, Canada as a Partnership with the Registry of Joint Stock Companies.
Service Availability
Our site is only intended for use by people with a place of business within the North America or Europe. We do not accept orders from individuals or businesses who operate wholly outside of these two regions.
Your Status
By placing an order through our site, you warrant that:
1. You are legally capable of entering into binding contracts;
2. You are at least 18 years old; and
3. You have or are in the process of establishing a place of business in North America or Europe.
Refusal of Transaction
We reserve the right to withdraw any services from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse services to anyone at any time at our sole discretion . We will not be liable to you or any third party by reason of our withdrawing any services from this website whether or not those services have been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing have begun.
Price and Payment
1. The price of any Services plus any applicable sales tax will be as quoted on our site from time to time, except in cases of obvious error. Price and availability information is subject to change without notice.
2. Invoiced amounts shall be due and payable immediately or, if special arrangements have been agreed with us, within 30 days of receipt of invoice. We shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 5% per annum above the base rate of the Bank of Canada. We are not obliged to supply any goods or services to you while any payment is overdue.
Your Obligations
7.1 To enable us to perform our obligations you will:
1. co-operate with us;
2. provide us with any information reasonably required by us;
3. obtain all necessary permissions and consents which may be required before the commencement of the services.
You shall be liable to compensate us for any expenses incurred by us as a result of your failure to comply with clause 7.1.
In the event that you or any third party, not being a sub-contractor of ours, shall omit or commit anything which prevents or delays us from undertaking or complying with any of our obligations under this Agreement, then we shall notify you as soon as possible and:
1. we shall have no liability in respect of any delay to the completion of any story;
2. we shall notify you at the same time if we intend to make any claim for additional costs.
Returns/Refunds Policy
1. Our policy is simple; our contract is to supply you with a professionally written media story that is distributed to all relevant media.
2. You have the right to stop your story being distributed after payment has been submitted and before distribution confirmation has been sent to you by e-mail. This however, does not give you any right to reclaim all or any part of the payment you have made. In order to stop and order, please call our customer support team on quoting your name and your Transaction ID.
3. Any advanced payments (Example: pre-paying for a bulk release package) are non-refundable, even if you choose not to use the service in whole or in part.
4. Should you require the removal of content from our website, our social media channels or any of our third-party publishers, an administration fee of $50 will apply.
5. Money-Back Guarantee: We’ll refund an order, in full, if the press release doesn’t syndicate online within seven business days of distribution (i.e – If there is no trace of it online, published on an external website).
Inaccurate Information, Spelling, Punctuation and Grammar
1. We will endeavour to tell each story as accurately as possible, however we can only write stories with the information you have supplied to us, so it is vital that you thoroughly read the stories we have written for you before you approve them. We will give you the opportunity to amend your story when we send it back to you. Once you are happy with the story, either at the first approval stage or after the amend stage, you will click the approved button when submitting final payment.
2. At this stage, once you have pressed the approved button, you take full responsibility for the story and its content. Should the story be inaccurate or have any spelling or grammar errors, they become soley your responsibility.
Story Content
All story content and accuracy is your responsibility, our contract is with you to provide a press release writing and distribution service. All content rights and responsibilities belong to you; any third party action regarding legal action due to content of story is your responsibility.
Items Lost in Transit
All communication with you will be made by e-mail, we cannot be held responsible for any communication that is not received by you through on-line technology.
Complaints Procedure
All of us at Piece of cake PR take our relationships with customers very seriously and we will do our very best to keep you happy. We aim to reply to e-mails within one working day of receipt, whether they are enquiries or complaints. You can also phone us on +1 (800) 910-1373, where our customer support team will gladly be of assistance. All your feedback is appreciated on e-mail, by phone or even on Twitter.
Account Customers
Customers credit accounts are offered, and may be withdrawn, at our sole discretion. Should a credit account not be approved, our decision will be final.
Limitation of Liability
1. Except in respect of death or personal injury due to negligence for which no limit applies, our entire liability to you in respect of any claim whatsoever, for breach of contract, in tort or otherwise, whether or not arising out of negligence, shall be limited to the price paid by you for the Services to which the claim relates.
2. In no event shall we be liable to you for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable or we had been made aware of the possibility of you incurring such a loss.
3. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees, agents or sub-contractors.
Intellectual Property Rights
All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested in us, become our absolute property and you shall do all that is reasonably necessary to ensure that such rights vest in us by the execution of appropriate instruments or the making of agreements with third parties.
Written Communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
Notices
All notices given by you to us must be given to Piece of Cake PR at info@pieceofcakepr.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 18. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
Transfer of Rights and Obligations
1. The contract between you and us is binding on you and us and on our respective successors and assigns.
2. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
3. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
Events Outside Our Control
1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
  1. Strikes, lock-outs or other industrial action.
  2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  5. Impossibility of the use of public or private telecommunications networks.
  6. The acts, decrees, legislation, regulations or restrictions of any government.
3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Waiver
1. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
3. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 21.
Severability
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Entire Agreement
1. These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
2. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
3. We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.
Our Right to Vary these Terms and Conditions
1. We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
2. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Submission Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Services).
Law and Jurisdiction
Contracts for the purchase of Services through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of Canada.